Frequently Asked Questions


Am I responsible for writing my own script?

No. Let our creative team gather information from you and your website and create a script as individual as you are.

Once you've had a chance to review the copy and make any final edits we will then help you pick the music and announcer to brand your business in a professional way.


How long does it take to produce a hold message?

From the time you approve your on hold marketing script and choose voice talent and music backgrounds, we provide a studio production turnaround time of a week or less.

If you are in a rush, we can work with you to meet your needs.


How long will my on hold message be?

Typically 4 to 6 minutes long.


How can I be sure my system can play on hold messages and how do they integrate?

Our Technicians will make sure your system is compatible and walk you through the installation.

If you need equipment, we stock and provide all necessary equipment loaded and ready to connect.

Get in touch.